Customer Service

Shipping & Delivery: All products will be shipped either by USPS, UPS or FedEx as soon as possible. All digital orders are available for instant download.
Privacy & Security: Your information will not be sold or given to anyone else.
Returns & Replacements: All sales are final except in the case of defective merchandise. In that case please email us at store@exit245.com.
Ordering: Please note that digital downloads will only be available as a download.

All ticket purchases will need to have the print out or a mobile device with the payment confirmation that you receive by email. Tickets may be looked up at the show through will-call under the name of the person ordering the ticket(s) It's much better to have the tickets printed ahead of time.
Payment, Pricing & Promotions: All prices on the website are valid at the time of purchase. We are not responsible for discrepencies in pricing.
Viewing Orders: Orders may be viewed online by registered users.
Updating Account Information: Keep your account information up to date for the latest information.